Generally
Is Mastercard Airport Experiences powered by LoungeKey?
Mastercard has partnered with LoungeKey to bring you an innovative new program that will help transform the airport experience from 'wasted time' to 'me time'. The benefit allows eligible Mastercard cardholders to choose how best to use their time at the airport. Cardholders can seamlessly use their eligible Mastercard payment card and program support website and application to access a variety of benefits, including:
･ Access to more than 1,000 lounges in more than 400 airports worldwide (more than 120 countries), regardless of your airline, frequent flyer membership or ticket class.
･ Unique experiences and offers at restaurants, spas and outlets
How do I enroll in MasterCard Airport Experiences provided by LoungeKey?
Go to the Mastercard Airport Experiences website provided by LoungeKey or the app home page and click on the 'Register Now' button. Then follow the ongoing registration process.
How long is the Mastercard Airport Experiences benefit offered by LoungeKey valid for?
Your benefit is activated through your eligible Mastercard payment card and is valid until your eligible card is canceled or expires. If your card expires and you receive a new card in the mail, simply update your card information in your online account through the website or app.
Does the benefit give me priority or express boarding at the gate?
no These services are not included in the program.
How is this program different from Priority Pass or LoungeKey?
In addition to airport lounge access, Mastercard Airport Experiences also offers deals on restaurants, spas and airport shopping as part of the LoungeKey program. Also, no additional cards need to be carried.
What does Schengen and non-Schengen mean?
The Schengen Agreement is a series of agreements made by European states that subsequently abolished border controls between most EU client countries. There are designated areas for Schengen and non-Schengen flights at certain airports in signatory countries. In some cases where lounges are located in a Schengen area, you can only enter the lounge if you are flying to another Schengen country. Likewise, non-Schengen lounges are only accessible if you are flying to a non-Schengen country. If applicable, the status of a lounge is clearly displayed when searching the lounge finder in the app. Currently, the following countries participate in the program. It is worth noting that the United Kingdom and the Republic of Ireland are currently not signatories: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta . Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.
My account
I tried to create an account online, but the card number keeps getting rejected, what should I do?
First, make sure you are using an eligible Mastercard to sign up for an account. If the card number is still not accepted, please contact the customer service team by clicking onHelpSection of the website or application.
Why do I need to provide my full Mastercard payment card details, including CVC number, to register an online account?
Your complete Mastercard payment card details, including CVC number, are required to verify your eligibility for the benefit, to enable you to participate in the program and for purposes of payment in accordance with theTerms of use.
I don't remember my username, what should I do?
If you can't remember your username, request a reminder by selectingForgot usernameoption on the login page. Your username information will be sent to the registered email address associated with your Mastercard airport experiences and provided by the LoungeKey online account.
I don't remember my password, what should I do?
If you cannot remember your password, you can request a password reset by selectingForgot passwordoption on the login page. You will need to provide the username associated with your Mastercard airport experiences provided through the LoungeKey online account and a password reset email will be sent to the email address associated with your account.
I don't remember my username and password, what should I do?
If you forgot your username and password, follow the instructionsforgot usernameedit first and then request aredefine password.
I received a new Mastercard payment card, what should I do?
you have to go toMy Account > Profileon the website and update your Mastercard payment card details. This in turn will update and activate your digital lounge access code.
How do I delete my online account?
You must have a Mastercard Airport Experiences account to access airport lounges and travel experiences and receive your benefits, but if you still wish to delete your account, please complete this formthe image: https://airport.mastercard.com/contact-us. Once this is processed, you will lose all access to the benefits and services you receive from Mastercard Airport Experiences. If you obtained your subscription through your bank/payment card issuer or other service provider, please contact them directly to discuss cancellation and your online account will be deleted once they take action.
Hall
I cannot find an airport lounge at my location. Why not?
Not all airports have a participating lounge. Use the program's website or app to search and find a participating salon, if one exists in your area.
I know there is a lounge in my terminal, but I can't find it. How do I know where to go?
For information about lounges, including location addresses, see Lounge Details in Finding Lounges & More.
How do I access the VIP lounges at participating airports?
There are two ways to enter the lounges. First, you can simply present your eligible Mastercard and mention LoungeKey to the lounge staff. Alternatively, you can present your access code to the digital room, which is available after registering an online account on the Site or App.
What if I don't have my Mastercard payment card with me?
The lounge cannot verify that you are a valid Mastercard Airport Experiences customer without swiping your bank card.
Due to changes in payment processing rules, you may be required to swipe your payment card and authenticate as part of your lounge entry.Learn more about the changes.
Can I access a lounge without registering online?
Yes, you can gain access to program lounges by simply presenting your eligible Mastercard payment card to lounge staff. Your card will be swiped and you will be asked to log in to confirm you have been granted access to the lounge.
The lounge I wish to enter does not recognize the Mastercard Airport Experiences provided by the LoungeKey program. What should I do?
Mention "LoungeKey" to lounge staff and provide them with your qualifying Mastercard payment card or digital lounge access code. If you continue to have problems, please contact the customer support team by clicking on the website or in the app's help section.
I was denied access to a lounge because the lounge system does not recognize my qualifying Mastercard payment card. Why did you not recognize my eligible Mastercard payment card?
Please ensure that lounge staff use the "LoungeKey" system to process your eligible Mastercard payment card or digital lounge access code. If this does not resolve your issue, please contact our customer service team by clicking onHelpSection of the website or application.
The salon cannot read my digital salon access code, why?
First, your device's screen brightness may not be high enough. Use your phone settings to increase screen brightness and rescan digital room password. If the room access code still cannot be read by the room reader, the staff will enter your room access number manually. Second, hand your valid Mastercard card to the lounge staff to go through the card reader. If the salon is still unable to confirm your eligibility, please check that the card has not expired.Profileon the website or app. If it has expired, please provide the updated information requested in the application. If the problem persists, contact the customer service team by clicking onHelpSection of the website or application.
My digital room access code has expired, what do I do?
You need to update your registered Mastercard payment card information. If you see an expired digital room access code, simply update your Mastercard payment card information by clicking the Update Card button. Please note that you must be online to complete this update.
My Mastercard payment card was stolen and I'm waiting for a new card, can I still access a lounge?
Unfortunately, a valid Mastercard payment card or digital lounge access code linked to a valid Mastercard payment card is required to access the lounge. You will need to update your new Mastercard payment card details on the website or app when you receive your new card.
How long can I stay in a salon?
Each salon has its own policy of staying. Please refer to the lounge information under Find Lounges & More on the website or app to confirm the policies and terms of each individual lounge.
My partner and I both have eligible Mastercard payment cards, do we need to present both cards when arriving at the lounge?
To ensure you are not unnecessarily charged, please present eligible Mastercard payment cards or digital lounge access codes when entering the lounge. Be sure to confirm the number of registered guests when registering for the lounge.
Can someone else use my eligible Mastercard payment card to access a lounge?
no The only person who has access to the lounge is the person named on the eligible Mastercard payment card. For security reasons, the lounge will verify the name of the cardholder on the boarding pass and ID card/passport.
What is the policy for bringing guests into the lounge?
Each salon has its own policy regarding guests. Please refer to the lounge information under Find Lounges & More on the website or app to confirm the policies and terms of each individual lounge.
My guest was denied access to a lounge, why?
Each room has its own policy and it is up to the room how many guests are allowed in the room. Check the website or app to confirm terms and conditions for each individual lounge.
If my flight is delayed or cancelled, can lounge staff help me find another flight?
no Please contact your airline's customer service team for assistance with specific flight questions.
I think I was incorrectly charged for a lounge visit. I need to do this?
Firstly, you can find all the details of your lounge visits in the history section of your online account. If, after reviewing your visit history, you still feel that you were charged incorrectly, please contact our customer service team by clicking onHelpSection of the website or application.
Why was I charged for a guest without notice from the lounge staff?
Unfortunately, due to the nature of the program, the lounge provider cannot proactively notify you when guests are being charged for a lounge visit.
Can I bring children to the lounge for free?
Each classroom has its own policies regarding children. Please refer to the lounge information under Find Lounges & More on the website or app to confirm the policies and terms of each individual lounge.
I need a receipt for paid lounge visits, how do I get copies?
Receipts for visits or offers billed to you are available for download in the "History" section of your online account. Please note that all paid visits will appear as "LOUNGEKEY.COM" on your monthly credit card statement.
I have a charge on my Mastercard payment card statement from a company called LoungeKey, why?
Although Mastercard payment card benefits are known as Mastercard Airport Experiences provided by LoungeKey, the program is operated by LoungeKey. For this reason, any charge to your Mastercard payment card for visits or gifts of defined value will be treated as a LoungeKey transaction.
How will I be charged for lounge visits?
All lounge access fees for which you are responsible will be charged directly to your MasterCard payment card on file.
I received a message from my card issuer that my account was charged for lounge access. Because?
When visiting a lounge, a pre-authorization can be performed to authenticate that your Mastercard payment card has not been reported lost, stolen or cancelled. This means that a balance will be blocked to confirm that your card is still active and will be released after a certain time if your visits are free.
If complimentary visits are not available to you, you will be charged at the current lounge visit rate.
I was not satisfied with my last visit to the lounge, how do I make a complaint?
In the unlikely event that you are unhappy with your lounge or point of sale experience, please contact the customer service team by clickingHelpSection of the website or application that will be happy to help you. Please ensure you have the details of the visit you wish to discuss, the date of your visit, the time of your visit and the nature of your complaint.
Should I take my Mastercard payment card with me?
We strongly recommend that you carry your Mastercard payment card with you when attempting to enter a lounge.
Due to changes in payment processing regulations, you may be required to swipe your Mastercard payment card and authenticate it as part of your lounge entry. This means your digital card will not grant access when you need to complete lounge check-in.Learn more about the changes(https://airport.mastercard.com/en/in-lounge-solution-for-card-on-file-authentication-faq).
Courtesy visit information
How many free lounge visits will I receive?
Your card issuer may offer free lounge visits. Check your online Mastercard Airport Experiences account provided by LoungeKey to see the number of free visits you and/or your guests can have. If you have additional questions, please contact our customer service team by clickingHelpSection of the website or application.
How do I know if my issuer offers me free lounge visits?
If your issuer offers free lounge visits, there is a "Free visit" section under "My Information" in the app and under "My Account" on the web. If you don't have courtesy calls, you won't see this section. If you have additional questions, please contact our customer service team by clickingHelpSection of the website or application.
How can I check my free tour availability?
If your Exhibitor offers courtesy visits as part of its service, you can verify your visit permission in the Courtesy Calls section of your online account on the Website and App. Please note that you must be logged into your account to view this information.
When I check how many visits I have left, it says I have pending visits. What does that mean?
Pending visits are lounge visits that have been used but not fully processed. In some cases, there may be delays in processing visits. Once the visit has been processed, it is counted as used. In the Courtesy Calls view, you can check how many courtesy calls you have left.
Can I accumulate my courtesy calls over time?
If you receive courtesy calls from your issuer, the courtesy call number applies annually from January 1st to December 31st. Unused visits are non-transferable and cannot be carried over to the following year.
offers
How do I redeem a restaurant, spa or retail offer?
To redeem a restaurant, spa or retail offer, simply present the offer QR code to the property staff and they will apply the offer.
What types of deals are available to me at my airport location?
The offerings of individual airport terminals are different. Check the website and app for offers available in your area.
Do I need to make a restaurant or spa reservation to redeem the offer?
No You do not need to make a reservation to redeem a restaurant or spa offer. However, receipt of a gift QR code does not guarantee immediate entry upon arrival at the restaurant or spa. Access is subject to availability. For more information, see the offer details on the website or in the app.
Can I see offers without an account?
Yes, you can view all available offers without logging into your online account on the website, but you cannot generate offer codes without registering and/or logging in to your online account.
Why can't I generate offer codes without an account?
Offer codes can only be accessed and generated if you confirm that you are eligible for the benefit by registering and logging into your account.
I'm traveling in a few days and wanted to download an offer code for a dining experience. I noticed that the offer code is only valid for 3 hours, what should I do?
Offer codes are only available for a period of 3 hours after they are generated. Download the offer code upon arrival at the airport so that it is available at the time of use.
I can't find an offer that I used on my last trip and I want to use it on my next trip. What should I do?
check your firststorySection for offers you have completed in the past. If you find it, just click on the offer and reactivate the offer. If that doesn't work and you still can't find it, the offer may not be available. Offers are subject to availability and may change or be removed from the program at any time.
The offer code I downloaded for a restaurant or spa offer expired before I received access. What can I do?
You must log in to the website or app before moving the offer you want to reactivate. If the offer is still available, simply open the offer and click the Generate Offer Code button, confirm the number of guests (if applicable) and confirm. Confirmation of your new offer and QR code will be displayed.
I downloaded several gift codes before the trip but I can't find them in the app, where are they?
Offer codes are valid for 3 hours. If it's less than 3 hours, check the website or app below firstactive offers🇧🇷 If the offer codes have expired, you can find the offer again and generate a new code. Expired codes are not available on the website or app.
Can I use the app offer codes at the same brand outlets outside the airport?
no The offers and offer codes below are specific to the point of sale at the airport location as highlighted in the offer information.
The point of sale does not accept my QR code and does not give me a discount, what should I do?
First, make sure the offer code you generated is still valid and has not expired. If it has expired, regenerate the offer. As an additional indication of who the offer provider is, you may also query “LoungeKey” with the merchant. Second, your device's screen brightness may not be high enough. Use your phone settings to increase screen brightness and re-scan the QR code for your offer. If this does not resolve the issue, please contact the customer service team by clicking onHelpSection of the website or application.
The restaurant, spa and/or retail establishment is unaware of the Mastercard Airport Experiences provided by the LoungeKey program. What should I do?
Please ensure you confirm with the retailer you wish to access the offer via LoungeKey and provide the QR code for the offer you wish to redeem. If you continue to experience problems, please contact the customer service team by clicking onHelpSection of the website or application.
My offer code has expired, but I'm not online. How do I get a new offer code?
You must be online to generate or regenerate offer codes through the website. It is possible to generate or regenerate offer codes when using the app.
Why do some offers charge for LoungeKey and others don't?
All discount offers are collected directly from the retailer. The merchant will require the offer code and apply the discount before loading the remaining balance onto your eligible Mastercard payment card. Fixed value offerings (eg $27 set menu) will be charged directly to the eligible Mastercard payment card linked to your Mastercard Airport Experiences delivered online from your LoungeKey account. The merchant registered for these transactions will appear on your monthly card statement as "LOUNGEKEY.COM".
Will I be charged for an offer if the offer code expires?
no You will only be charged for redeemed offer codes.
Why can't I see the details of discount offer codes I've used in my history?
The app can only track LoungeKey enabled transactions that are fixed amount offers. Discount offers are billed directly by the retailer and therefore are not visible in your history.
I was dissatisfied with my most recent promotional experience at a restaurant, spa and/or outlet. How can I file a complaint?
In the unlikely event that you are not satisfied with your experience at a point of sale, please contact the customer service team who will be happy to assist you by clicking onHelpSection of the website or application. Make sure you have the details of the visit you want to discuss, including the date and time of your visit and the nature of your complaint.
Mastercard Airport Experiences with the LoungeKey app
Which app stores is the app available on?
The Mastercard Airport Experiences app provided by LoungeKey is available for Android and iOS devices and is free of charge.
Why do I have to register to use the app?
Registering for an account online and logging into your account is the only way to access all aspects of your personal account. Once signed in, you can access your digital lounge access code and codes for restaurants, spa and retail deals, as well as your usage history, personal information and more.
Why does the app need access to my location?
By allowing Mastercard Airport Experiences powered by LoungeKey to access your location, we can offer you the closest lounges or offers. If you don't want the app to know your location, just disable the location setting in your phone's settings.
Why did I exit the app?
For security reasons, you will be automatically logged out of the app after 30 days. The app will remember your username, but you will be asked to re-enter your password.
What has changed in the latest version of the app?
We update theAplicativo Mastercard Airport Experiences, we are adding new features and making it easier to use.
I can't find features from the previous version of the app, where are they?
Some app features will be unavailable in the updated version of the app for a short time. The following features are coming back soon: see what's nearby, add your digital card to your Apple Wallet, bilingual digital cards, multilingual offers, and FAQ search functions.
What has changed in the latest version of the app?
Can I use the previous version of the Mastercard Airport Experiences app?
We recommend updating your app as soon as possible.
Customer service
Is there a Mastercard airport experience provided by the LoungeKey customer service team that I can ask for assistance?
Yes, English speaking customer service consultants are available 24/7. Contact details and opening hours when additional language support is available can be found in the app and on the website within theHelpSection.
What information do I need to provide to the customer service team?
You will be asked to provide your full 16-digit Mastercard payment card number so that the customer service team can assist you.
What services does the customer service team provide?
The Client's Advisor can verify eligibility, assist with account registration, provide salon and service locations, suggest restaurant, spa and retail offerings, assist with application downloads and other program requests.
Hall ticket registration changes FAQ
Why am I being asked to provide Mastercard details in the lounge?
As part of the PSD2 regulations implemented to reduce fraud, customers are required to pass strong authentication on certain transactions. Our solution only requires you to go through this process once, as subsequent transactions will be processed by your registered card.
What if I don't have my Mastercard with me?
You may not be able to complete the registration process and gain access to the lounge. We strongly recommend that you pre-register or update your Mastercard details online now to use your digital membership card, and you should carry your Mastercard with you whenever you visit a salon.
What if my card cannot be stolen?
Pre-register to use your digital membership card; Otherwise, you may not be able to access the lounges. If you were denied lounge access because the lounge device did not recognize your card, please contact your card issuer.
What if I don't have my phone to complete two-factor authentication?
If card validation cannot be completed in the lounge through the security screening methods specified by your issuer, you will not be able to access the lounge.
Can I use my digital access token* to enter the lounge?
You can use your digital access token to enter the room, but you may also need your physical card to complete the card validation process in the room if you have not previously validated your card. Mastercard Airport Experiences recommends that you take your Mastercard card with you when visiting a lounge.
What happens if I get a new Mastercard?
We encourage you to create an account or login to the website or app and update or re-enter your card details in the "My details" section as soon as possible. As part of these processes, you will need to authenticate your eligible Mastercard card. You will then be able to go through the standard lounge access process without having to re-authenticate your details.
Why am I being denied access after entering my details?
Once your Mastercard has been swiped, you will need to enter the country and postal code where the card is registered and the correct CVC on the back of your Mastercard. You will need to complete your bank's two-factor authentication process, which may require you to enter a one-time password on your device or validate the transaction in your banking app. If successful, the visitor sign-in process is complete.
I am still getting access denied. What can I do?
If you don't already have a Mastercard Airport Experiences online account, you can create one through the website or app. As part of this process, you will need to authenticate your qualifying Mastercard card. You will then be able to go through the standard lounge access process without having to re-authenticate your details.
If you already have an online account, you can log in via the web or app and update/re-enter your card details in the "My details" section. As part of this process, you will need to authenticate your qualifying Mastercard card. You will then be able to go through the standard lounge access process without having to re-authenticate your details.
Who should I contact if I still cannot access a lounge?
We recommend creating your Mastercard Airport Experiences account or logging in to enter/re-enter your Mastercard details on the website and in the app. If you still cannot sign in, contact your card issuer or contact yourMastercard Airport Experiences Kundendienstteam.
FAQs
What makes Mastercard airport experience your most preferred airport lounge access Programme? ›
This program gives cardholders access to over 850 airport lounges worldwide, as well as special offers on airport dining, shopping, and spas.
Is there lounge access free with Mastercard? ›Mastercard® Black Card™* and Mastercard® Gold Card™*
Both offer a complimentary membership to the Priority Pass lounge network with over 1,300 lounges worldwide.
Many travelers like the Amex Platinum card (or the Amex Business Platinum card) as it gets you access to the largest number of airport lounges worldwide.
Are all Mastercard eligible for lounge access? ›Number of Lounges
Mastercard Card holders are entitled to Lounge Access at over 1,000 airports around the world. The service is available to the cardholder round the clock.
Lounge visits will be charged on per person per visit basis. Primary cardholder gets two complimentary visits per year to priority pass lounges. The MasterCard Lounge membership provides four complimentary lounge visits per quarter to both domestic and international airports in India.
How many times we can use a card in airport lounge access in a day? ›Can the same credit card be used twice for accessing an airport lounge? Ans: No, you cannot use the same credit card twice to access the same airport lounge. You can swipe for two different lounges at the same airport. However, you need to wait for some hours if you want to do so.
How do I use my Mastercard at airport lounge? ›There are two ways to access lounges. First, you can simply present your eligible Mastercard and mention LoungeKey to the lounge staff. Or alternatively, you can present your digital lounge access code available after you register for an online account either on the website or app.
How much does Mastercard lounge key cost? ›A: All lounge visits (including guest visits) will be directly billed to the Cardholder at US$32 per visit per person.
Is it worth paying for lounge access? ›A lounge can offer the perfect hideaway from the hectic nature of the airport. It's much quieter, and most lounges have comfortable, spacious seating — and plenty of it. You can also use the Wi-Fi and power outlets, so you're all charged up before boarding the plane.
How do I get unlimited airport lounge access? ›- 1 – Purchase Priority Pass.
- 2 – Use a Credit Card with Airport Lounge Access.
- 3 – Purchase a One-Day Lounge Pass.
- Lounge Pass.
- 4 – Purchase an Annual Airport Lounge Membership.
- 5 – Reach Elite Status with an Airline.
- 6 – Pay for Public Lounge Access.
How do I get complimentary airport lounge access? ›
- Use cards that give free lounge access. ...
- Buy a third-party lounge pass. ...
- Buy one-time access to a lounge for as low as $23. ...
- Find free access with the LoungeBuddy app. ...
- Get free access as an active military member. ...
- Get an airline or alliance lounge membership. ...
- Gain entry with elite points status. ...
- Gain access with your ticket.
You can apply for Priority Pass membership anytime during the validity of your credit card. Priority Pass membership worth USD99 is given complimentary only once and it is valid for 2 years. In case of lost /damaged Priority Pass card, you can apply for re-issuance.
How do I know if my card has airport lounge access? ›You can know the free access available on your Mastercard by calling 'MasterCard For You' toll free helpline: 1800-102-6263 (Visa donot have such toll free no.)
Can I use someone's card for lounge access? ›Can someone else use my credit card to access airport lounge? No. Most cards only offer free lounge visits to primary cardholders. Even if your card offers access to add-on card members, you must also carry the add-on card to get free access.
Can someone else use my card for airport lounge access? ›Yes absolutely! They dont bother whose card it is. Just handover the card, they will insert it into swipe machine, enter the PIN and you are done. If I have 2 eligible credit cards in India (in my name) having complimentary airport lounge access, then can I take along my son to lounge for free via the 2nd card?
Can my wife use my lounge access? ›No, your wife cannot use your Credit Card for Lounge access. Only the holder is permitted. However, you can apply for a Supplementary Card for your wife in your wife's name. After the issue of the Supplementary Card to your wife, you can pool the total lounge accesses allowed, th...
How many hours before we can use lounge access? ›Please note this will only be allowed at least 6 hours prior to the flight's scheduled departure. What do I need to access my lounge passes?
Can my father use my card for lounge access? ›As per the rules, only the card members can avail lounge access.
What are the rules of airport lounge? ›To use the Participating Airport Lounge, customer's Card must be validated at point of entry by swiping a transaction of a nominal Rs. 2 for access based on entry type 1. The customer will be denied the free entry if the Card is not approved by Issuer Bank upon this swipe.
Which card is applicable for lounge access? ›ICICI Coral Plus Debit Card
It provides max 2 complimentary airport lounge access per quarter when you spend min Rs. 3,000 on your card in last quarter.
Can a friend use my Priority Pass? ›
Unfortunately, Priority Pass Select memberships are only meant to be used by the account holder. The Priority Pass website specifies that memberships are valid for the person whose name appears on the card, and can't be used by someone else to gain access.
How do I use my Mastercard Travel Pass? ›Just download the Mastercard Travel Pass app and present your membership to enjoy access to any of 1,300+ airport lounges in more than 140 countries worldwide.
Can you pay on the door at airport lounges? ›This is the most accessible method for gaining lounge access: simply pay at the door. Many lounges don't even require that you be flying their airline! Most of the lounges that sell day passes belong to U.S.-based airlines like Alaska Airlines (Alaska Lounge), American (Admirals Club), and United (United Club).
How many times can I use LoungeKey? ›By presenting your card, you can visit any of the more than 1000 business lounges around the world twice a year with Visa Platinum, 4 times per year with Visa Signature and 6 times per year with Visa Infinite.
Is Mastercard DragonPass free? ›Many Canadian-issued World Elite Mastercards come with a complimentary DragonPass membership as a perk. However, even with the free DragonPass membership, you'll still have to pay $32 (USD) to access the applicable lounges most of the time.
Do you have to book with LoungeKey? ›The Customer must present a valid booking confirmation (“Booking Confirmation”) and lounge access card to the Lounge reception in order to gain access to the Lounge.
What all is free in airport lounge access? ›- Airport Lounge Is So Comfortable! ...
- Here's How You Can Avail Airport Lounge Access For Free!
- Fly First-Class. ...
- Ask The Business Class Flyers. ...
- Priority Pass Membership Is A Saviour. ...
- Be A Frequent Passenger.
Lounges are often filled with complimentary amenities such as premium food and snacks, fully stocked bars, modern shower facilities, fast WiFi, plentiful power outlets and secure business centers.
Can economy class use the lounge? ›Lounge access is not permitted for passengers booking under Economy Lite for travel within India. Lounge services are complimentary for all passengers booking Business Class.
What perks do you get at airport lounges? ›The majority of airport lounges are equipped with free Wi-fi, phone charging stations, and complimentary refreshments including coffee, tea, light appetizers — even alcohol. Some lounges even serve hot meals and full-fledged buffets.
What is included in airport lounge access? ›
There are free restaurants and cafes within lounges. There might be computers, TVs and other electronic devices depending on the airport. Lounges are designed by taking into consideration that the time passengers will spend there. For this reason, there are comfy couches or seats where passengers can rest and relax.
How many priority passes can you use in a day? ›Can I use Priority Pass twice in one day? There's no limit on how many Priority Pass lounges and restaurants you can visit in a day. So if there are three Priority Pass lounges in an airport, you can visit all three in one day at the airport.
Who gets Priority Pass? ›- Chase Sapphire Reserve®.
- Citi Prestige® Card.
- Capital One Venture X Rewards Credit Card.
- Hilton Honors American Express Surpass® Card. Enrollment required.
- Marriott Bonvoy Brilliant® American Express® Card. Enrollment required.
- The Platinum Card® from American Express.
That's because most of the cards with complimentary Priority Pass Select membership also allow you to bring at least 2 guests at no additional charge. Your travel partner will receive lounge access as long as you are with them.
How many members can use airport lounge access? ›The Primary card holder and the Add on member can jointly avail 3 complimentary access to Priority Pass lounges outside India in a calendar year.
Can I access lounge after my flight? ›So whether or not you can access a lounge that is past security depends on whether you can go past security. Lounge members can often arrange a pass through the airline. But outside of that, if you don't have a departing boarding pass for that airport and that day, you can't go through security to get to a lounge.
How long can we stay in airport lounge? ›In most airport lounges, you're allowed to stay for 2-3 hours before departure or after landing. Some also offer extended stays for upwards of 5 hours.
What is Mastercard airport experience? ›In addition to providing access to airport lounges, the Mastercard Airport Experiences provided by LoungeKey programme also provides you with dining, spa and retail offers within the airport. Plus, there is no need to carry around an extra card.
How do I know if my card is eligible for airport lounge? ›To use the Participating Airport Lounge, customer's Card must be validated at point of entry by swiping a transaction of a nominal Rs. 2 for access based on entry type 1. The customer will be denied the free entry if the Card is not approved by Issuer Bank upon this swipe.
What is the benefits of airport lounge access in credit cards? ›Airport lounge access Credit Cards are tailor-made for frequent travellers. The cards provide benefits such as complimentary access to priority pass membership for hundreds of airport lounges. You also get air miles that can later be used to avail special waivers on flight prices and many other perks.
How do I get access to most airport lounges? ›
- Premium Credit Cards.
- Priority Pass.
- Elite Status.
- Purchase an Annual Lounge Membership.
- Day Passes.
- LoungeBuddy.
- Super-Exclusive Lounge Access.
But you, the person under whose name the card is issued, have to be present there. And the other person should have their boarding passes.
How do I get free airport lounge? ›- Use cards that give free lounge access. ...
- Buy a third-party lounge pass. ...
- Buy one-time access to a lounge for as low as $23. ...
- Find free access with the LoungeBuddy app. ...
- Get free access as an active military member. ...
- Get an airline or alliance lounge membership. ...
- Gain entry with elite points status. ...
- Gain access with your ticket.
Mastercard® ID Check TM is a secure code that helps protect you from fraud when you shop online. This code verifies that it's you making the transaction. How does it work? You will receive a secure one-time code by text or email.
What all cards are accepted in lounge? ›- InterMiles HDFC Signature Debit Card.
- Axis Priority Debit Card.
- ICICI Coral Plus Debit Card.
- SBI Platinum International Debit Card.
- Kotak Privy League Signature Debit Card.
- ICICI Coral Paywave Contactless Debit Card.
- IndusInd World Exclusive Debit Card.
LoungeKey's Airport Experiences Mastercard program is a benefit available to eligible World or World Elite Mastercard credit card holders. It gives: access to over 1,000 lounges at over 400 airports worldwide. unique promotions in airport restaurants.
Who pays for lounge access? ›When you are accessing a lounge based on your frequent flyer status, it's the airline you hold the status with that covers the cost for those third-party or alliance lounge visits, unless your travel class entitles you to access that lounge anyway, in which case it's back to the operating airline (or marketing carrier) ...
How do I skip an airport queue? ›Check in online
If you've already checked in online, you can completely avoid the first check-in queue at the airport, going straight to bag drop or security. You'll also be able to choose your seats in advance, snagging some extra leg room or a window seat before the other passengers get the chance.
Airport lounges are some of the most idyllic places to spend time before your flight. They often offer free food and drinks, ample seating, free Wi-Fi and additional amenities like showers and nap pods, and some even offer spas, barbershops and workout equipment.